Universal Scuba Distributors Inc.
"The Last Outpost For Common Sense - Since 1975"

ZEAGLE BCD DEFECT NOTICE & UPGRADE

WARNING: If you purchased or own an older Zeagle Concept buoyancy compensator device produced after 1992 (similar to those units pictured) please read the following notice.
DO NOT ATTEMPT TO DIVE WITH THIS BCD UNTIL THE BCD AIR CELL & FITTING HAS BEEN INSPECTED AND TESTED! DO NOT ATTEMPT TO REPAIR THIS BCD!

HISTORY: During our annual inspections of these older buoyancy devices we have discovered what we consider a serious elbow air cell attachment defect that could cause the separation of the oral inflator hose elbow from the inner air holding bladder. Zeagle has been notified and is aware of this  problem.

DANGER: This problem may not be apparent during typical pre-dive inspection or pre-dive testing.
This component separation can cause the BCD to fail, and not hold air without any warning.
This could cause total loss of surface support and buoyancy control for any diver using this product.
The general appearance or condition of the Zeagle Concept buoyancy compensator DOES NOT appear to be a factor in this problem elbow / air cell attachment point, only the age of the BCD.
All suspect BCD's should be professionally inspected and tested BEFORE use! We suggest that you NOT dispose of this product until it has been determined if Zeagle Systems Inc. is responsible. Zeagle Systems Inc. has NOT acknowledged or approved of this notice. This notice is being provided by Universal Scuba Distributors Inc. as a public safety alert in hopes of preventing panic, potential injury and inconvenience to our valuable customers and scuba students who may be considering a purchase of a used unit.

SUSPECT MODELS: This defect has been discovered by our service technicians on 15 older Zeagle Concept models, (Black, Blue, and Pink) with retractable wings made from a black colored elastic mesh material on the back side of the air cell. However, this defect could also involve non retractable covers. The separation of these critical component parts are hidden from view, inside the air cell cover. This problem has been observed on all versions: Those with RE remote exhaust valve, standard elbow
attachments, standard power inflator and Zeagle Octo-Plus devices in all the sizes and assorted colors.
We have already observed many such suspect, and possibly defective older Zeagle Systems buoyancy
devices being recycled on ebay.
Using dysfunctional life support products can be extremely dangerous!

ORIGINAL ZEAGLE PRINTED WARRANTY IS NOW VOID
These older Concept model BCD's at the time of purchase included a life time full coverage factory warranty. We were informed by Zeagle Systems Inc. that this
original factory (as shown below) that was included with the product is now voided.
"All diving equipment and accessories manufactured by Zeagle Systems, Inc. are
unconditionally guaranteed against defects in materials and workmanship to the original owner."

WARRANTY POLICY: Due to changes in Zeagle's management policy, the once famous "lifetime warranty" of repair or replace on Zeagle buoyancy products has since been revised. According to Zeagle Systems, Inc. "That model older Concept BCD is a non current product, and replacement parts are no longer available, and they cannot be repaired. We suggest selling them a replacement BCD"
We have been told by Zeagle Systems Inc service personal that these BCD's will NOT be repaired or replaced free of charge under the original terms of the lifetime warranty that was in force at the time of retail purchase. We are obviously very disturbed with
Zeagle Systems Inc. decision, and we are very concerned with the additional risks and liability that a defective product may present.

OUR OPINION: We feel that any defective life support device represents a serious risk, and it's clear that Zeagle Systems is NOT
honoring the terms of their original factory lifetime customer warranty. At the time of this publication, the Consumer protection agency & Zeagle Systems Inc have NOT taken any official recall action. However, we are prepared to take action immediately for safety reasons, and are offering FREE inspections by a Zeagle certified factory trained technician, and a practical solution for our customers.

OUR POLICY: Although Universal Scuba Distributor Inc. did NOT manufacturer, nor have any prior knowledge concerning this Zeagle Concept BCD defect, we do take diving safety issues serious. Therefore, we want to remove any possible defective or life threatening life support products from future use before any potential injury can take place. Because of the lack of Zeagle factory customer warranty
support, and the more recent quality control issues with this product line, we have made the decision to delete the entire Zeagle Systems product line from our selection of quality diving products offered to the public. Therefore, we will no longer be providing any free
warranty service / parts & labor on any current Zeagle System Inc. products.

SOLUTIONS: Customers who have purchased a suspect Zeagle buoyancy devices new from Universal Scuba Distributors Inc. should
immediately deliver or ship us their BCD for a FREE safety inspection and evaluation. Customers who have proof of purchase of one or more of these new Zeagle Concept BCD from us which we have determined to be defective maybe eligible for a replacement Eagle Z1 buoyancy compensator with exchange at a 50% discount off the MSRP price.
This new superior BCD product http://www.EagleZ1.com has similar features to the current Zeagle Ranger BCD product. 

To place your order by phone: Call us at: 281-493-0344
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