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PRICES: Do NOT assume the internet is less expensive! We are forbidden to publish some discounted selling prices due to OEM contractual agreements. Most of the products we carry can be shipped directly to you. You must call us for the most current prices and availability. We can usually match, or beat any advertised MAP item from any authorized internet dealer or store on current items. Just provide us with the printed ad copy or web address.
QUALITY: We do NOT sell factory seconds, re-packs, gray market, or defective products like some business.
It is impossible to show at this website all of the 3,500 products that we can provide due to space limitations.
You may have noticed that there are several brand names of equipment we DO NOT want to carry due to inherit quality control, service, or delivery issues. If we don't sell it, there is usually a good reason.
ORDER SECURITY: Unfortunately, there is nothing currently absolutely secure when using the internet with credit card numbers that could be obtained by unauthorized parties. This is why we DO NOT utilize a shopping cart system. To insure your safety, we suggest using our secure shopping cart, or just calling us with your order in to prevent any possible future identity theft problems.
PRIVACY POLICY: We do not track, install cookies, collect, rent, resell, or distribute any of your credit card, or personal information to anyone. Because we DO NOT store any customer credit card numbers for security reasons, you will be required to provide them each time you place an order with us. The only exception is the general
Contact information required to process, and validate your mfg. factory warranty on hardware items as required
under federal consumer notification laws. As much as we hate "Spam" their may come a time in the future when some equipment supplier might have to notify you concerning a product recall or upgrade.
GIFT PURCHASE: Life support products should only be purchased for nationally certified divers. Unlike many internet mail order sellers, we are authorized dealers, and you will obtain a real factory warranty, and excellent
support on all products sold by us. We also have No-hassle gift certificates for gift providers who may not know what exact products will meet the needs of the person receiving the gift. These represent a fool proof method of giving a scuba gift.
RESTRICTIONS: Some Police items shown here may be restricted for export due to Homeland Security
regulations. Some countries where the citizens have lost their rights and freedom like in Australia & England & Middle East & Canada and in Calif. USA have extremely restrictive laws concerning spearguns & knives. We DO NOT sell weapons of any kind, unfortunately, any product or device more technically advanced than a rock can be abused or misused in the wrong hands.
SHIPPING: USA & INTERNATIONAL: FedEx ground & Air service with insurance & tracking number is
available anywhere in the continental United States and most of Canada. For outside the USA, such as Canada,
Australia, France, Germany, Italy, and the UK, we suggest USPS to keep the shipping costs reasonable. Export
approval will be on a case by case basis. Be aware that shipping time is much slower, and the risk higher with USPS service. Your complete shipping address will be required for an accurate shipping price quote.
PRODUCT EXCHANGE POLICY: Our gear return policy is simple, if you're not satisfied with any scuba product, you may return it to us unused within 10 days from the date it was shipped. Call us to obtain a return authorization number. The product must be unused, in new re-sellable condition, and include all packing & documentation for an exchange. Because of our low overhead discounted price structure, we cannot issue cash refunds. We can only issue an in store credit or exchange for returns. All shipping charges are the responsibility of the customer. If you have questions concerning a product, please contact us BEFORE you place your order! This is why we have the knowledgeable people working here. Mistakes can be frustrating and expensive if the shipping is outside the USA.
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